Common Questions

This shop was built on custom listings and we love a creative challenge. If there is something that you see that you would like in a different theme or design, just ask and we would be happy to work with you. 

Because all items are custom handmade to order, your items may not look exactly as pictured. Colors , fabrics and designs will be as close as possible, but variations will occur as nothing is mass produced. All photos are examples of custom made prior orders.

Turn around time is 10-14 business days until it is shipped. Two day shipping does not mean that you will get your order two days after your purchase. If you need an item sooner, please contact us to see if it can be arranged. 

We do not take refund or exchanges on any products as they are all custom made to order. If there is an issue with a product, please contact us and we will resolve accordingly. 

Any other questions reach out via the chat feature or hello@alwaystheoccasion.com